If you have never try switching energy supplier before, you probably believe all the reports of how ‘stressful’ and ‘confusing’ the whole process can be.
In the past, this might have been the case but we have changed the game with our comparison service and you might just be surprised at how stress-free and simple it is now.
Of course, you can also save hundreds of pounds!
Making the Switch
Step 1 – To get the ball rolling, visit our comparison service and you can take a look at the whole energy market.
Since we have no relationships with suppliers, we are completely impartial.
Step 2 – Next, enter your postcode just so we can show you the available options in your area.
Unfortunately, not all providers service the whole of the UK so your postcode will allow us to provide accurate results.
Step 3 – If you want the most accurate results possible, enter the energy consumption of your household; this information can be lifted straight from your most recent bill.
If you cannot find this anywhere, you can answer a few simple questions to estimate your bill.
Step 4 – Once you have done the above, you will be shown a list of every available supplier along with the packages they have available.
At first, it is easy to feel overwhelmed so test the filters and refine your search depending on your needs.
For example, you can see which brands we can help with as opposed to the whole market including new suppliers and those with a smaller reputation.
In addition to this, you can separate the plans by type such as fixed rate or variable.
If the cancellation fee worries you, why not remove all the plans that have it in place?
As mentioned, it is all about reaching your needs and the filters allow this with ease.
Step 5 – Once you find the perfect plan, you can do everything on the same page after entering your address and bank details.
If you didn’t choose direct debit as your payment option, bank details might not be required.
At this stage, you have done everything required and you will receive an email explaining what happens next.
Normally, there will be a two-week cooling period which means you can change your mind for no fee at any point during this period.
What Happens Next?
Over the years, we have seen the same questions arise time and time again so here are some answers for you!
Does it happen automatically?
All things considered, it will generally take a little over two weeks. For the switchover itself, it can be done within three days but the two week cooling period is necessary in case you change your mind.
However, you don’t have to do a thing as your new supplier will get in touch with the old supplier and a date will be arranged. If you have switched both electricity and gas, you may have two different dates and this leads nicely onto question two.
Will I see an interruption in energy supply?
No matter what stage of the process you have reached, you will never lose electricity or gas to your home.
Furthermore, you won’t need to have an engineer come and fix pipes or cables since the physical gas and electricity will be the same. Instead, you will simply have the bills coming from a different company.
Will I have two bills on the switchover month?
No, as long as you have cancelled the direct debit with the old supplier, you won’t be billed twice because the two companies agree on a switchover date.
Will the new supplier contact me?
Yes, they should send a welcome letter or email after you make the first contact.
Above all else, it will lay out the details of your new plan and everything you have agreed so far.
Of course, you might also get an email or phone call from your old supplier as they attempt to keep you as a customer but you only need to provide them with the last meter reading so the final bill is accurate.
Can I change my mind?
As we have seen, there is a two-week cooling period and this has become standard throughout the industry.
During this time, you can phone your existing company to cancel the switch and everything will continue as it was before.
What if I want to switch again? – In theory, you could switch your supplier about once a month but you need to keep an eye on the early exit fee if you plan to switch for a second time.
Normally, we recommend assessing your position every six months to a year to ensure you are on the best plan and aren’t overpaying too much.
With a fixed contract, the rates will be untouched for a certain amount of time but you should start planning any potential change around a month in advance.